Shipping & Returns
All shipments are insured for the value of merchandise and may or may not require a signature at delivery. Please email us at Team@rossleaf.com with any additional questions.
Once we have shipped your ordered goods. Rossleaf is not responsible for loss, damages or delays; however, we are accomodating to situations and we will offer a replacement to satisfy our clients.
FREE SHIPPING on all products $75 and above is limited to the United States. USPS EXPRESS MAIL 1 DAY delivery is not available with the FREE SHIPPING benefit.
Ground — $7.50 flat rate, and $0.50 per item.
United States Virgin Islands: $11 flat rate, and $1.80 per item
Canada First Class Shipping: $14 flat rate, and $2.80 per item
United Kingdom First Class Shipping: $22 flat rate, and $3 per item
Germany First Class Shipping: $22 flat rate, and $3 per item
France First Class Shipping: $22 flat rate, and $3 per item
Trinidad and Tobago First Class Shipping: $22 flat rate, and $3 per item
Once your order has been processed you will receive an email confirmation with your order details. This email will include a tracking number and shipping courier to enable effective tracking.
Easy Returns & Exchanges
Returns are expected within 14 days of shipment date for full refund or exchange only. Our goal is customer satisfaction and we are amenable to situations to accommodate our clients. Rossleaf has the right to refuse any returned merchandise. Items must be returned in original or unused condition. Shipping costs are non-refundable and all costs for return shipment are the responsibility of the customer.
To make a return please email us and include your invoice with the returned items. We will work hard to accommodate you. Thank you.